April 7, 2013
The only reason that I decided to give this pen two stars is because of the
pen itself. The pen upon receiving wrote very well and very finely. I was
actually thinking of ordering another. Later less than a month after purchase a
big issue came about. When one was to remove the cap from the pen the entire
nib, feed, cartridge, etc. came out. When removing the cap you were only left
with the "writing part" and the barrel.
Yet the thing that disturbed me the most was the return policy of JetPens.
"Items must be in brand new condition, unopened and have their original barcode
sticker, original packaging, etc (if applicable) to qualify for a refund." The
idea of returning something with all of it's original packaging is insane! How
is one to even use the pen without writing with it???!!! Ink also cannot have
been ever run through the pen! Due to this insane return policy I do not see
ordering many other things from Jet Pens in the future!
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