Gift Certificate FAQ

Gift Certificate FAQ

Send a JetPens gift card to your loved ones and fellow pen junkies! The gift card is electronic and is delivered by email. It is not physically shipped. However, a shipping address is required during the checkout process.

Sending a Gift Card

First, purchase the gift card. Once your order has processed, the gift card value is stored in your Gift Card Balance. To send this value to the recipient, go to the Send Gift Card page and follow the instructions. You can send some or all of the amount in your Gift Card Balance.

Any amount not sent to a recipient remains in your Gift Card Balance and can be used for your own purchases. The balance appears as a payment option during the order checkout process. To use it, select the Gift Card Balance checkbox.

When you send the gift card amount to the recipient, he/she receives an email containing instructions for redeeming the gift card. The recipient will need a JetPens.com account to redeem the gift card. Once redeemed, the amount you sent to the recipient is added to the recipient’s Gift Card Balance, which can then be used to make purchases.

Using a Gift Card

If you received a gift card, redeem it by following the instructions in the gift card email you received. You will need to log into your JetPens.com account. Once redeemed, the gift card value you received is added to your Gift Card Balance. This balance appears as a payment option during the order checkout process. To use it, select the Gift Card Balance checkbox.