I gave the one star review...
December 31, 2015
I gave the one star review previously because I was dropped on my head too many
times as a child and am deficient in pen-refilling skills. Not only did I
figure it our, Jet Pens saw my review and sent me a nice email explaining how
exactly to insert them properly. The email was respectful and did not use the
word "idiot", which I was grateful for. Seriously, Jet Pens is the best, and
this pen works fine.